CommonThread Customer Satisfaction Results

What Our Customers Say About CommonThread

At IdeaWeavers, we take pride in delivering an enterprise business solution that not only meets expectations but exceeds them. Our recent customer survey provided valuable insights into how CommonThread is transforming the way businesses manage their workflows, data, and reporting. The feedback was overwhelmingly positive, highlighting CommonThread’s adaptability, user-friendliness, and impact on efficiency.

A Strong Endorsement from Our Users

One of the most telling survey results was how likely customers are to recommend CommonThread to others. With 100% of respondents stating they are likely or very likely to recommend CommonThread to a friend or colleague, it’s clear that our users see the value in what we offer. The high ratings confirm that CommonThread isn’t just another CRM, reporting system or inventory management system—it’s a game-changing solution that aligns seamlessly with the unique needs of each business.

Alignment with Business Processes

Any piece of software you bring in should work for your team, not the other way around. When we asked how well CommonThread aligns with our customers’ existing workflows, the response was just as strong: 100% of respondents agreed that CommonThread aligns well with their team’s current processes and terminology. That’s the power of CommonThread’s configurable system. Unlike rigid, out-of-the-box systems that force businesses to adapt, CommonThread adapts to your team effortlessly, allowing you to continue using your preferred processes without disruption.

Customer-Driven Innovation

We are always expanding our integrations and offerings of the CommonThread platform, so we asked our customers what what features or functionalities would further improve their CommonThread experience. Here are a few of our favorite responses:

-Nothing. It’s great.

-My team is happy and therefore I am happy.

-We have enjoyed our relationship with IdealWeavers for more than 7 years now and look forward to continuing to work with you in the future

A Commitment to Continuous Improvement

These survey results reaffirm what we’ve always believed: CommonThread is making a real difference. But we’re not stopping here. The insights gathered from our customers drive our innovation and help us fine-tune our offerings to provide an even more powerful, intuitive, and flexible CRM solution.

To our customers—thank you for your feedback and for trusting CommonThread to power your business. If you’re just learning about CommonThread and looking for a CRM that adapts to you, rather than the other way around, we’d love to show you what sets us apart.

*data according to current customer survey December 2024